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Privacy Policy

For the website: https://open-link.eu

Last Updated: June 2026

Information About the Controller

The controller responsible for processing your personal data on this website in accordance with the General Data Protection Regulation (GDPR) is:

  • Company Name: Open Link Mobility GmbH

  • Address:  Leitzachtalstr. 39, 83730 Fischbachau, Germany

  • Represented by Managing Director: Timo Wölk, Bonnie Hsiao

  • Email: info@open-link.eu

  • Phone: +49 8028 9048909

Collection and Storage of Personal Data when Visiting our Website

When you access https://open-link.eu, the browser on your device automatically transmits information to our website server. This information is temporarily stored in server log files. The following data is collected automatically and stored until deletion:

  • IP address of the requesting device

  • Date and time of access

  • Name and URL of the retrieved file

  • Referring website (referrer URL)

  • Browser type, version, operating system, and the name of your access provider

Legal Basis: Art. 6(1)(f) GDPR (legitimate interests). Processing this data is technically necessary to ensure a smooth connection setup, website stability, and security.

Contacting Us (Email and Forms)

If you send us inquiries via email or contact forms on the website, your details (including name, email address, and message content) will be processed to evaluate and answer your request.

Legal Basis: Art. 6(1)(b) GDPR if your inquiry is related to a contract or pre-contractual negotiations. For general inquiries, processing is based on our legitimate interest in responding effectively (Art. 6(1)(f) GDPR) or your explicit consent (Art. 6(1)(a) GDPR).

Odoo ERP Integration (Customer Portal & Data Processing)

Our website is integrated with our Enterprise Resource Planning (ERP) system, Odoo (provided by Odoo S.A., Chaussée de Namur 40, 1367 Grand-Rosière, Belgium).

  • Data Flow: When you register for a customer portal account, request quotes, or submit inquiries via the website, your personal data is directly synchronized and securely stored in our central Odoo instance.

  • Purpose: This enables us to process your orders, manage engineering and product development data, and offer localized client support seamlessly.

Legal Basis: Art. 6(1)(b) GDPR (execution of contract or pre-contractual measures). We have concluded a strict Data Processing Agreement (DPA) with Odoo S.A. to guarantee that your data is stored securely and processed exclusively within the European Union.

Cookies and Consent Management

We use "cookies" (small text files saved on your browser) to ensure the proper functioning of the website and analyze traffic.

  • Strictly Necessary Cookies: Essential for page navigation, language preferences, and secure customer portal logins. They cannot be turned off.

  • Analytical / Marketing Cookies: Used to understand visitor behavior. These are only activated if you give your explicit consent.

 Legal Basis for Non-Necessary Cookies: Art. 6(1)(a) GDPR (Consent).

Data Transfers to Third Parties

We do not sell or trade your personal data. Your data is only shared with third parties under the following strict conditions:

  • You have given explicit consent (Art. 6(1)(a) GDPR).

  • The transfer is required to process contract milestones or logistics (e.g., shipping physical samples with logistics partners) under Art. 6(1)(b) GDPR.

  • It is necessary to comply with a legal obligation (Art. 6(1)(c) GDPR) or to enforce legal claims (Art. 6(1)(f) GDPR).

Your Rights as a Data Subject

Under the GDPR, you have the following rights:

  • Right of Access (Art. 15): Request details about your processed personal data.

  • Right to Rectification (Art. 16): Promptly correct inaccurate or incomplete data.

  • Right to Erasure (Art. 17): Request the deletion of your personal data ("right to be forgotten").

  • Right to Restriction (Art. 18): Restrict how we process your data under certain legal disputes.

  • Right to Data Portability (Art. 20): Obtain your data in a structured, machine-readable format.

  • Right to Object (Art. 21): Object to processing based on legitimate interests (Art. 6(1)(f) GDPR).

  • Right to Withdraw Consent (Art. 7(3)): Revoke your consent at any time.

To exercise these rights, please contact us at: [Insert Contact Email, e.g., privacy@open-link.eu].

Data Security

We use the modern SSL/TLS encryption standard (Secure Socket Layer) for all data transmitted through open-link.eu. You can verify this by the lock icon (🔒) displayed in your browser's address bar. We also maintain strict technical and organizational measures (TOMs) to protect your information against unauthorized access, loss, or manipulation.